MrVegas Casino Privacy Policy

At MrVegas Casino, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website at mrvegas.com, create an account, or use any of our services. We encourage you to read this document carefully before using our platform. By accessing MrVegas Casino, you acknowledge that you have read and understood the terms set out below.

MrVegas Casino is operated by Videoslots Limited, a Malta-based company with registration number C49090, with a registered address at The Space, Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320, Malta. We are licensed by the Gambling Commission of Great Britain under licence reference number 39380. As your data controller, we take our responsibilities under applicable data protection laws seriously, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you register and use our MrVegas Casino platform, we may collect several categories of personal data. We gather this information to provide you with a safe, personalised, and legally compliant gaming experience.

Personal Identification Data

Your full name, date of birth, and gender
Your email address, phone number, and home address
Government-issued identification documents for verification purposes
Your username and account login credentials for the MrVegas Casino login process

Financial and Transaction Data

Payment method details, including Visa and Mastercard information
Transaction history, deposits, and withdrawal records
Currency preferences, including GBP, EUR, USD, CAD, and others we support
Any MrVegas bonus or MrVegas free spins activity linked to your account

Technical and Usage Data

Your IP address, browser type, device type, and operating system
Pages visited, time spent on site, and gameplay history
Data collected via cookies and similar tracking technologies
Information about your use of our MrVegas Casino app or mobile version

How We Use Your Information

We at MrVegas Casino use the personal data we collect for clearly defined purposes. We do not use your data for purposes that are incompatible with those listed below, and we will inform you if any new purpose arises.

Account management: We process your data to create, maintain, and secure your account, including facilitating the MrVegas login process.
Identity verification: We are legally required to verify your identity and age before you can deposit or withdraw funds.
Payment processing: We use your financial data to process deposits and withdrawals on behalf of Videoslots Limited.
Bonuses and promotions: We use your activity data to apply eligible MrVegas casino bonus offers, including welcome bonuses, Rainbow Fridays payouts, MrVegas free spins, and Encore tournament rewards.
Legal compliance: We are obligated to retain and process certain data under our licence issued by the Gambling Commission of Great Britain.
Responsible gambling: We monitor your gameplay patterns to identify potential problem gambling behaviour and take appropriate action.
Customer support: We use your data to respond to queries submitted via live chat, email at support@mrvegas.com, or phone.
Service improvement: We analyse aggregated usage data to enhance your experience across our desktop, mobile, and app versions.

Legal Basis for Processing

Our MrVegas Casino data processing activities are carried out on the following legal grounds under UK GDPR:

Contractual necessity: We process data that is necessary to fulfil our obligations to you as a registered player.
Legal obligation: We are required by law to collect and retain certain data as part of our licensing conditions.
Legitimate interests: We process data where we have a legitimate interest, such as fraud prevention and security monitoring.
Consent: Where applicable, we will ask for your explicit consent before processing data, such as for marketing communications.

Cookies and Tracking Technologies

We use cookies and similar technologies on the MrVegas Casino website to improve your browsing experience, analyse site traffic, and personalise content. Cookies are small text files placed on your device when you visit our site. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform, including your ability to complete the MrVegas Casino login or access certain features.

Data Sharing and Third Parties

We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

Payment providers: We share relevant financial data with payment processors to facilitate secure transactions.
Game providers: Suppliers such as Apollo Games, IGT, Ruby Play, and Williams Interactive may receive limited technical data to deliver games to you.
Regulatory authorities: We may be required to share data with the Gambling Commission of Great Britain or other relevant bodies.
Fraud prevention agencies: We share data as necessary to protect against fraudulent activity.
IT and security partners: We work with service providers who support our infrastructure, all of whom are bound by strict confidentiality and data protection obligations.

Data Retention

At MrVegas Casino, we retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. In many cases, our regulatory obligations require us to retain account data for a minimum of five years following account closure. When data is no longer needed, we securely delete or anonymise it.

Your Rights

Under UK data protection law, you have the following rights regarding your personal information held by our MrVegas Casino platform:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may ask us to correct inaccurate or incomplete data.
Right to erasure: In certain circumstances, you may request that we delete your personal data.
Right to restrict processing: You may ask us to limit how we use your data in specific situations.
Right to data portability: You may request that we transfer your data to another controller in a structured, machine-readable format.
Right to object: You may object to processing based on our legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@mrvegas.com. We will respond to your request within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

Data Security

We at MrVegas Casino implement robust technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security practices include SSL encryption, access controls, and regular security assessments. While we take every reasonable precaution, no system is entirely immune from risk, and we encourage you to use a strong, unique password for your MrVegas Casino login.

International Data Transfers

As Videoslots Limited is headquartered in Malta, some of your personal data may be transferred to and processed in countries outside the United Kingdom. Where such transfers occur, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements, including the use of standard contractual clauses approved by the relevant authorities.

Children's Privacy

Our MrVegas Casino services are strictly intended for individuals aged 18 years and over. We do not knowingly collect personal data from anyone under this age. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the relevant account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. When we make material changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of MrVegas Casino following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch with us. You can reach our support team at support@mrvegas.com, via our 24/7 live chat service, or by phone. Our MrVegas Casino team is here to help and will address your inquiry as promptly as possible.

Content updated: July 24, 2026